Five star review from Yelp:
"I had decided on a 2011 Prius III with Navagation package and obtained quotes from USAA carfinder service for certified dealers in San Diego county. Based upon these quotes and the online trade-in appraisals for my 2007 Prius I set my target for what I hoped to pay in cash and out the door with the new car. The first dealer couldn't meet my target, substantially undervaluing my trade-in. At Toyota Carlsbad I dealt with Ernan Northrup and after minimal negotiating was able to obtain the deal I was happy with. Everything went smoothly, including the completion of all of the paperwork. That evening I had a question about the keys as a result of a confusing statement I read in the car manual and left a message for Ernan to answer it. He did so promptly the next day. I had bought my 2007 Prius at Toyota Carlsbad and had a similar satisfactory experience then. No matter where you go it is important to know beforehand what you want and what you are willing to pay."
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