Two five star reviews from DealerRater:
Review 1
"My 2003 Ford Explorer died out over a week ago with 170,000 miles on it. I was truly overwhelmed with stress. It was the last thing I wanted to worry about... Anyway, that lead me to start searching for another car for my family. I had called around and got prices from all different dealers. Almost every dealership I called had great prices just like Toyota of Carlsbad, but the real reason why I went with Toyota of Carlsbad is because of their excellent customer service. Duff Joy went above and beyond with service. He not only treated me with respect as a human being with a need to get into a vehicle, but he was real with me... My credit score was not the best and I didnt have much to put down but he really didnt make that as a focal point... Yes, those things are important but it wasnt the focus of that day...
Duff worked out a deal where not only it was good with the bank, but it was also meeting my needs... Thank you DUFF JOY... Thank you Toyota of Carlsbad. I walked out the lot with my beautiful 2009 CAMRY with really low miles.. I am so happy with my CAMRY. It runs so smooth.... I love it!So, if you are looking for a vehicle today - STOP LOOKING.... Go see DUFF JOY and his team... Duff is AWESOME! If you are worried about your credit score or what to put as a down payment, just go and STOP WORRYING!! They will work something out for you... And I aint going to lie, if it doesnt work out- Duff will tell you straight up front, so you dont spend hours and hours and hours of waiting to hear back from who knows who... Just giving you the run around for no reason (like that Ford Dealership in Carlsbad.... DONT GO THERE!!)... I can honestly say for my 2003 Ford Explorer, it took 3 days to get into it (many hours wasted by waiting... and the Ford Dealer that I went to kept giving me the run around....) My Overall experience of purchasing a vehicle last week at TOYOTA of CARLSBAD was the BEST... It was FAST (3 hours or less- because I was test driving + paperwork)... EASY, NO STRESS, NO PRESSURE and RED CARPET SERVICE (Excellent Customer service)... YOU CANT BEAT THAT! - New Customer of Toyota of Carlsbad"
Review 2
"My husband and I were looking for a new Toyota vehicle. After lots of research, we were ready to narrow down our model choices. We were met in the parking lot of Toyota Carlsbad by Scott Busby. He was very patient with us, as we checked out 4 models, and very knowledgeable about each. None of them really fit the bill, and he suggested looking at a Prius. We are very eco-conscious, but didn't like the comfort of the old Prius (pre 2010). He said that we must sit in one to appreciate the changes in the new model. Well, it was amazing! It was very comfortable, quiet, and drove like a dream. We still needed some time to research the Prius on our own, and Scott respected that, and we thanked him for his time. It only took us 3 days to make our decision (very quick for us!), and we knew if we bought a Prius, we wanted to buy from Scott, as long as the price was right for us. We were never pressured or pushed into anything. Scott was patient, up front and honest. He's very warm, and really seems to care about his clients. He spent 1 1/2 hours going over everything Prius,from the electric engine to the radio. His knowledge of the workings of cars is amazing, as well as his attention to detail about every aspect of the car. We're so glad that Scott introduced us to our Prius, because we wouldn't have looked at one otherwise!
Thank you Scott and Toyota Carlsbad for a great experience! See you at Menchie's!"
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