"After previously owning a Toyota for 13 years it was time for an upgrade and a new addition to meet the new needs of my wife and myself. I dreaded the car dealership experience, like the ones at other dealerships preceding, thankfully this was not the case. The Toyota Carlsbad team was very friendly, professional, passive and exceeded our expectations which made this a easy and enjoyable experience. I am very thankful that I set foot on the Carlsbad Toyota lot , cause this was top notch professional customer service. Thank you Duff Joy, Elma Alfaraj and the rest of the Toyota of Carlsbad team."
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