Read this 5-star review from DealerRater:
"I met with my initial salesperson for several hours, not making progress and finally asked for my keys back, I was finished, there would be no deal. Scott Busby entered the picture, he had sold my daughter a car the day before and her experience had been great. He came in with a smile, I'm sure trying to save the deal, but willing to negotiate. His attitude towards a difficult process was professional,calm and,yes, he did save the deal. My initial salesperson would not even present offers, her answer was a flat NO. Scott told us if you don't ask, you can't possibly get. My daughter and I left Carlsbad Toyota with 2 Prius', feeling good about the deals we had struck"
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