Wednesday, May 25, 2011

Are you looking to cruise around town in the Swagger Wagon? If you answered yes, then check this baby out!

A 2004 Toyota Sienna LE Minivan 4D available at TOYOTA CARLSBAD in Carlsbad CA. This used Toyota Sienna is a Silver Sports Van with a Automatic transmission. Call (877) 296-6208 for more information. http://bit.ly/l1G0Ea

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Tuesday, May 24, 2011

Great news from Toyota!

"Toyota Motor Engineering & Manufacturing North America, Inc. (TEMA) will boost production earlier than expected following the March 11 earthquake and tsunami in Japan. Beginning in June, overall North American production will reach approximately 70 percent of normal levels, up from approximately 30 percent in May." Read more: http://bit.ly/j6Gnr8

Monday, May 23, 2011

Attention Prius owners!

Toyota is celebrating the 1 millionth Prius sold in the U.S. with commemorative badges! Check it out! http://usat.ly/jjjI8v

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5 Star Review on Yelp

Check out this awesome review we received on Yelp!

Ray Nuqul gives the best service ever!  My certified used Prius "died" (or so I thought) 12 hours after I bought it, at 3:00 in the morning, and I was really upset.  I towed it back to the dealer lot and got a hotel nearby because I had no way home at that time.  I was ready to scream bloody murder and demand my money back.  Ray personally came to pick me up first thing in the morning to bring me to the dealership and check out my car.  He offered to pay for my hotel, get a rental car, and was very concerned about making me happy.

Then, we discovered I had simply run out of gas, and there was nothing wrong with the car!  Ray was extremely gracious and respectful about the situation and did not make me feel embarrassed or stupid.  He even filled my empty tank with gas for free, to ensure that the gas was the only problem and there was nothing wrong with the car.

He didn't have to do any of this, even if the car was actually defective, because I signed away my option to return the used car when I bought it.  They had no legal obligation to take the car back, or do anything except fix the parts under warranty.  However, before we knew about the gas, Ray was willing to discuss an exchange for another car, for no other reason than to make me happy.  

After buying my car, I never expected any service from them ever again.  I thought the only time a sales person would treat me like that was before making a sale, not after, especially when it's a used car.  But Ray went way out of his way for me for something that was all my fault, and he did not seem annoyed at all.  He even got his hands dirty and checked my tire pressure at the gas station, and then took me straight to the service center when not satisfied by the imprecision of the gas station's pressure gauge.  He also offered to have the service center re-inspect my car just for peace of mind.

I'm totally happy and impressed.  Everyone buy a car from Ray Nuqul!

Wednesday, May 18, 2011

Service Specials

Get your vehicle adventure ready with these service specials! Valid until June 4. http://bit.ly/jykhAO

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Tuesday, May 17, 2011

It's Game Time!

It's game time! The prize? Get entered into a drawing to win a Complimentary Complete Detail for your car. How to play? Watch the video, find our mascot, Manny the Duck, and post where he is below!


Monday, May 9, 2011

100 Cars For Good

Toyota is giving away 100 cars to 100 nonprofits. You can vote for favorite on their Facebook Page http://on.fb.me/dKshJF

Awesome Reviews!

What is a great way to start the week? With two positive reviews! Check them out!

From Dealerrater:

"My wife was transferred to California a little over 2 years ago from Arizona. On a return trip to Arizona, we had acquired a rental car for a weekend stay which happened to be a Toyota Camry. Both of us loved the comfort and ride, When we came back from Arizona, I decided to check in on Toyota Camrys. I was fortunate enough to pick a dealership that was extremely professional and courteous in every way. Because of our previous experiences with dealerships, looking for a car was something we dreaded. However, this dealership was a cut above any other dealership we have run across. They really care about their customers. Everyone from Tom and Mark who were our sales people to Mandi and Sharon in Finance, were extremely professional. We will have no problem referring anyone to Toyota Carlsbad and we will be returning to them for any future vehicles. Excellent job!!!"

From Yelp:

Sometimes going to the dentist is better than spending the entire fricken day at a car dealership. I dreaded the horrific thought that I would need to go to help my husband purchase a new truck. I wanted to let him go alone.. but then common sense said " no" he can't go alone. He hates to negotiate and he would of ended up in a 100K truck.

We were greeted as we walked the lot by the " dreaded car salesman". He took us on a tour of the trucks and it did not take long for him to switch us out to the " real sales guy". This was a good move because the lot greeter really knew nothing about the trucks.

Well, it turned out that the closer was really super and professional.  He was an excellent sales rep and he really spent the needed time to help us figure out what truck we needed. I am pleased and believe that if you go armed with the facts at this lot .. you can get in and out and feel OK about your purchase.